FAQ

To avoid confusion, we only accept bookings made online and not over the phone or on social media. Our easy online booking system means you can see available slots and choose the best one for you. You do not need a PayPal account, just select the ‘pay by card’ option on the PayPal pop up. 

All of our gowns are fashion forward and different, but there is a clear difference between our stores.

 

Book Portishead if you are looking for any of the following-  Boho, Edgy, modern, simple, understated, crepes.

 

Book Clevedon if any of these are what you are looking for - Structure, sparkle, detail, traditional, long statement trains, ball gowns, satins.

 

Book Wine st if you have a lead time of less than 6 months, or a budget of under 1,500.

 

Remember our stylists are available to help if you are still not sure which store to visit you can Contact us

Anything you feel great in! Feel free to show off your own personal style- it gives our stylists a great insight into your own personal taste.

Yes! If we don't have it in store, we can most likely borrow it in for you. Get in touch to discuss this with your stylist

This happens a lot! We promise 2 dresses in, all the nerves will disappear!

Yes! You can park on Hill Road in Clevedon right outside the shop for 2 hours.

 

There is a car park only a couple of minutes away in Portishead which is free to park all day. Use Postcode BS20 8LR, the entrance is opposite the Aldi car park.

Yes. Your appointment is exclusive meaning it’s just one bride and her guests in at a time.

We do not purchase any second hand dresses, no matter how good the condition. We only purchase directly from our designers.

Gowns start at £1600 and go up to around £7000.00 with the average being around £2100. Please call for more detailed information. If your budget is less than our starting price, we recommend visiting our outlet at Wine st, Bristol.

8-12 months depending on a few variables. Please call to request more detailed information. If you have a shorter timescale, we recommend visiting our outlet at Wine St, Bristol.

We recommend award winning team Abigail Westrup Bridal for alterations, who we are lucky enough to have based in the same building as our Portishead store. Please visit www.abigailwestrupbridal.com for more info.

We have gowns between sizes 6-26. If you are anxious about sizing, please give our stylists a call who will only be too happy to chat through but please try not to be nervous as we have a lot of our dresses in more than one size.